Loop Insights

Now & Next: Building Employee Confidence in AI Through Training

AI has swept quickly into our daily lives and workplaces, bringing both excitement and anxiety. There are already examples of AI replacing human jobs in areas like customer service, and predictions...

We Don't Need Faster Horses

Thoughts on the Marketing Jobs of the Future “What is the marketing job of the future?” It was an unexpected question from a friend and former colleague that arrived in my inbox recently. I had...

Humans, What are They Good For?

"Which human characteristics remain vital and relevant [in the age of AI]?" It's a question posed this week by Brian Charles, PhD, MBA, MS, BA, etc. in our discussion board in the MIT Sloan course I...

AI's Implications for Business Strategy

I’m 2/3 of the way through my 6-week MIT Sloan online course on developing an AI business strategy, so it seemed like a good time to step back and reflect on what I’m learning. I’ll start with some...
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